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  Public Ticket #3739944
Flexibility
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  • Neil Kerridge started the conversation

    HI,

    I am looking to see if amelia will work for our requirements as a booking solution. As a rough guide to our needs see the following flow - we have something in place already with woocommerce but looking to improve this.

    We offer activities - mini golf and darts - and are looking to streamline the booking, what we have right now is a little clunky.

    1 - Choose date for booking
    first step the customer will be able to choose a date for their activity booking with us - A simple calendar selection date.

    2 - Choose activity - Time slot based *golf every 10 mins * Darts every Hour
    The customer will be able to book either mini golf or darts for their activity.
    Darts will need an hour slot - Mini Golf can be booked every 10 minute intervals.
    It would be benefical if the customer can book book both at the same time should they want to, but not essential.

    3 - Choose time slot based on weekday or weekend (different)
    The customer wil be given a time slot based on the availibility - the times we offer differ weekdays and weekends, booking are taken from 3pm weekdays, and form 12pm on weekends.

    4 - Choose how many adults / children for the booking
    The booking should allow the customer to choose how many adults and children places they want to purchase.
    There will be different prices for these adult and children tickets.

    5 - Choose extra package option
    We offer an 'upsell package - like a drinks package for the mini golf, so ideally we can have an option the customer can choose an extra drinks package - again it will have its own cost - packages 1-5.

    Payment will be made through woocommerce, we already have that setup

    Will amelia lite, standard or pro allow us to facilitate this scenario?

    I look forward to hearing from you.

    Neil Kerridge.


  •  1,596
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    1 - Choose date for booking
    first step the customer will be able to choose a date for their activity booking with us - A simple calendar selection date. - In Amelia they have to choose service location and employee first then calendar can appear. If there is no choice to be made then calendar will appear straight away

    2 - Choose activity - Time slot based *golf every 10 mins * Darts every Hour
    The customer will be able to book either mini golf or darts for their activity.
    Darts will need an hour slot - Mini Golf can be booked every 10 minute intervals.
    It would be benefical if the customer can book book both at the same time should they want to, but not essential. - Customer can not book both since you would need to create 2 separate services. Services in Amelia can not work without employees so you would need to create several employees for several services if you want them to be available for booking at the same time 

    3 - Choose time slot based on weekday or weekend (different)
    The customer wil be given a time slot based on the availibility - the times we offer differ weekdays and weekends, booking are taken from 3pm weekdays, and form 12pm on weekends. - Service work hours depend on the employee work hours so what you set there those days and time slots will appear as avaliable

    4 - Choose how many adults / children for the booking
    The booking should allow the customer to choose how many adults and children places they want to purchase.
    There will be different prices for these adult and children tickets. Unfortunately, currently this feature is not available in Amelia. Price can multiply per customer you can add children as extras but they will not count in appointments capacity in that case. Service can have only price per appointments or per customer you can not set 2 type of prices

    5 - Choose extra package option
    We offer an 'upsell package - like a drinks package for the mini golf, so ideally we can have an option the customer can choose an extra drinks package - again it will have its own cost - packages 1-5. - This you can set as extras for each service.

    So something you can achieve and something you can not but for this as far as we can see standard should be enough but Pro has much more option that can usefully and it is not much big of a difference in price so if you decide to purchase Amelia Pro1 license is better.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead.  

    Kind Regards, 

    Marko Davidovic
    [email protected]

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