We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good afternoon,
I have an issue with clients not being able to book services, 2-3 hours before the end of the day, it does not allow to book available time, even tho my setting says It requires only 30min prior.
Same as they can not cancel 2 hours prior when my setting says 15 min.
Hello there,
Thank you for reaching out to us.
Please send us a couple of screenshots of your service settings and a short one minute video of the issue so that we can see the issue and your settings.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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