Hi,

we are using the Amelia Plugin to organize our events. We integrated a Zoom Account. Until now, everything went smoothly (and we love the plugin).

But since yesterday we noticed an error 403 when trying to create a new event, duplicate one or even just open an existing event (see Screenshot 01). Also, the Zoom Users are missing from the dropdown-menu (it says 'No Data').

We didn't change any settings, neither in Zoom nor in Amelia.

I am also going to attach a screenshot of the error code from the logs our hosting server provides (see Screenshot 02).

I already tried deactivating every plugin to see if it changed the behaviour, but it didn't. The Zoom integration settings in Amelia are still provided in the plugin.

Do you have any idea what we can do to solve this issue asap without deleting existing events and registrations? 

Hi Stefan, 

thank you for your quick reply! We didn't receive anything to our e-mail address yet (checked the junk folder, too). Could you provide the link again maybe? 

Best regards,
Vivia from QiK Online-Akademie

Oh sorry, it's [email protected]

Best regards,

Vivia from QiK Online-Akademie

Hi Stefan, 

could you try again sending the fix? I don't mean to rush, but my work day ist coming to an end soon and tomorrow is going to be a public holiday where I live. Would be great if we could try and see if this is working.  🚀

Hey Stefan,

awesome! Thank you so much, the fix worked perfectly.
Can I run future updates of the plugin or will they likely override your fix? 

Kind regards, 

Vivia from QiK Online-Akademie