we are using the Amelia Plugin to organize our events. We integrated a Zoom Account. Until now, everything went smoothly (and we love the plugin).
But since yesterday we noticed an error 403 when trying to create a new event, duplicate one or even just open an existing event (see Screenshot 01). Also, the Zoom Users are missing from the dropdown-menu (it says 'No Data').
We didn't change any settings, neither in Zoom nor in Amelia.
I am also going to attach a screenshot of the error code from the logs our hosting server provides (see Screenshot 02).
I already tried deactivating every plugin to see if it changed the behaviour, but it didn't. The Zoom integration settings in Amelia are still provided in the plugin.
Do you have any idea what we can do to solve this issue asap without deleting existing events and registrations?
thank you for your quick reply! We didn't receive anything to our e-mail address yet (checked the junk folder, too). Could you provide the link again maybe?
could you try again sending the fix? I don't mean to rush, but my work day ist coming to an end soon and tomorrow is going to be a public holiday where I live. Would be great if we could try and see if this is working. 🚀
Hi,
we are using the Amelia Plugin to organize our events. We integrated a Zoom Account. Until now, everything went smoothly (and we love the plugin).
But since yesterday we noticed an error 403 when trying to create a new event, duplicate one or even just open an existing event (see Screenshot 01). Also, the Zoom Users are missing from the dropdown-menu (it says 'No Data').
We didn't change any settings, neither in Zoom nor in Amelia.
I am also going to attach a screenshot of the error code from the logs our hosting server provides (see Screenshot 02).
I already tried deactivating every plugin to see if it changed the behaviour, but it didn't. The Zoom integration settings in Amelia are still provided in the plugin.
Do you have any idea what we can do to solve this issue asap without deleting existing events and registrations?
Attached files: Screenshot01.png
Screenshot02.png
Hello QiK Online-Akademie,
Thanks for reaching out to us.
I'm sending a fix via WeTransfer to your email address. Please, just confirm your email address.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hi Stefan,
thank you for your quick reply! We didn't receive anything to our e-mail address yet (checked the junk folder, too). Could you provide the link again maybe?
Best regards,
Vivia from QiK Online-Akademie
Hi QiK Online-Akademie,
I haven't sent anything because I'm not sure which one you are using. Can you please confirm the correct one, and I will send it via WeTransfer.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Oh sorry, it's [email protected]
Best regards,
Vivia from QiK Online-Akademie
Hi Stefan,
could you try again sending the fix? I don't mean to rush, but my work day ist coming to an end soon and tomorrow is going to be a public holiday where I live. Would be great if we could try and see if this is working. 🚀
Hi QiK Online-Akademie,
I've just sent the fix to your email address. Please, install it and let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Stefan,
awesome! Thank you so much, the fix worked perfectly.
Can I run future updates of the plugin or will they likely override your fix?
Kind regards,
Vivia from QiK Online-Akademie
Hello Vivia,
Of course, future updates will contain this fix, so there are no issues.
Feel free to ask anything regarding other topics on a new ticket and we will kindly assist.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables