We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Estimados, muy buenas tardes, esperando se encuentren bien
Tengo problemas con mi hosting, quisiera saber las especificaciones para un funcionamiento optimo de Amelia.
Al comienzo tuve un hosting de 1.5gb ram y 2 cpu, pero amelia comenzo a ponerse cada vez mas lento. Ahora lo cambie a un vps de 4gb ram, y 3 cpu, pero no quedo bien configurado y debo montarlo en otro hosting.
¿Que me recomiendan?
Hello there,
Thank you for reaching out to us.
We can not tell you this since this is not our area ofexpertise. For anything related to server configuration, you need to reach out to your hosting provider. But speed to the plugin depend only on your hosting package and on the number od data that you have in Amelia.
We have customer that had 1GB an all is working fast and users with 4GB where it works slower because they 15 times more appointments and data.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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