after the last update every time a customer tries to book an appointment within a package from the costumer panel he get the error "Time slot not available" and it is avaiable
As i said at the beggining the problem is when you try to book within a package from the customer panel, the step by step works fine but when you try to book an appointment within a package from the costumer panel you ger the error
If you want i can set up a temporary account with a package so you could see the issue
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We have also tried from multiple accounts and multiple devices and we do not have any issues as you can see in the video that we have sent you. We will take a look again at this now and we will reach out to you again on this ticket as soon as we have more information.
after the last update every time a customer tries to book an appointment within a package from the costumer panel he get the error "Time slot not available" and it is avaiable
Attached files: צילום מסך 2024-10-01 173359.png
Hello there,
Thank you for reaching out to us.
We went on your site but this is not an issue. We do not get this notice on some slots.
So when you get this notice then the time slots are indeed unavailable.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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Hi Marko
As i said at the beggining the problem is when you try to book within a package from the customer panel, the step by step works fine but when you try to book an appointment within a package from the costumer panel you ger the error
If you want i can set up a temporary account with a package so you could see the issue
Attached files: bandicam 2024-10-02 13-29-07-319.mp4
Hello again,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We will take a look at this now and we will reach out to you again on this ticket as soon as we have more information.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We have also tried from multiple accounts and multiple devices and we do not have any issues as you can see in the video that we have sent you. We will take a look again at this now and we will reach out to you again on this ticket as soon as we have more information.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables