We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good day,
I have two timeslots on the special day slot for my employee, one is from 4:30 pm-5:30 pm, and the second one is from 7 pm to 8 pm on the same day Nov 6th, but only the latter slot is available for booking on the frontend, what is the issue?
Attached files: support amelia1.png
Please we really need to get this fixed, its affecting our current operations around booking
Hello Michael,
Thank you for reaching out to us.
This happens because when one date is added several times, the last iteration of the date will overwrite the previous ones, and thus, you will have to add several different periods as is shown in the following video.
Please let me know if that works for you.
Kind Regards,
Uros Jovanovic
[email protected]
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I got it sorted thanks so much