We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am having trouble duplicating existing events. I have weekly events that I just duplicate but it wont save it when I do this now? I am having to create each event new from start?
Hello Antony,
Thank you for reaching out to us.
We have noted this issue form our end and have since resolved it.
Can you please update the plugin to the 7.8.1 version and test it out if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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I have the exact same problem! It happened right after the last update to 7.8.1
Hello,
I have exactly the same problem.
If I create the events one by one, it works.
If I duplicate from an event, it doesn't work.
The plugin maj is done yesterday and redone tonight with the new maj.
I have this problem of duplicating events, it's not very practical.
Hello Henning and Kaellyana,
Please create separate tickets and we will assist you with this.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi there... ive updated the plug in but it still wont let me duplicate an event? It will let me edit it and save it now but wont let me duplicate it. Ive had to create events from scratch again :(
Antony