We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello. In the Amelia configuration, under the Client Role, I have activated the reservation limitation per day. I set it so that each client can only book one appointment per day (attached is a screenshot of the configuration). However, when I access the "front-end" and make several appointment bookings with my client email for the same day, the system allows these bookings without any issues. Why doesn't it limit the client to just one booking per day? Why, despite having this function activated in the Client Role, am I still able to make multiple bookings on the same day?
Attached files: Captura de pantalla 2024-09-29 a las 2.03.05.png
Hello Maria,
Thank you for reaching out to us.
For that purpose, you will have to check this option on the Amelia/Services page for a specific service as well and let me know if that worked for you.
Kind Regards,
Uros Jovanovic
[email protected]
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