We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi.
How can I ensure that an e-mail notification is sent to a third e-mail address in addition to the customer and the employee? I want to have a self-created notification sent by e-mail to an accounting software directly after the completion of an event booking.
Thanks, Matthias
Hello Matthias,
Thanks for reaching out to us. You can add additional emails in the Notifications settings. There is a field named "Send all notifications to additional addresses". You can add additional emails here and all notifications will be sent to these emails as well.
Kind Regards,
Stefan Petrov
[email protected]
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Hello, Stefan.
Thank you very much for the quick reply.
But is it also possible to send a custom notification to only one specific e-mail address and no other notifications to this specific address?
MatthiasHi Matthias,
You are welcome. Unfortunatelly, currently, there is no option to configure this as per the email address. Currently, you can configure it per service, and the email notification will only be sent to the customer who booked the appointment and to an employee who is assigned to that service. This is configured by default.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables