I have an issue that I have tried working around but cannot seem to succeed.
The situation is that customers use the calendar to pick a deadline to car detailing, and they can book several cars with the same deadline. The services are different detailing services.
A dealership might book the following:
- Service A for car 1
- Service B for car 2
- Service C for car 3
All the same deadline. Now my issue is, I can work around the capacity and say that the employee has 100 slots for one service, but the issue is, one dealership might book different services all to be delivered same date and time.
Then I tried working around it again and made one service but a custom field that specified the service but then it considers it double booking and wont work either.
How can I make this work so that a dealership can book different services to be delivered at the same time?
The issue you are encountering stems from having only one employee available for the bookings. When a customer books a specific service for a particular time slot, that employee becomes occupied, and the other services become unavailable for that same time. Since the system recognizes the employee as already booked for that time slot, it doesn't allow any additional services to be scheduled at the same time.
Even though the dealership wants to book different services (e.g., Service A for Car 1, Service B for Car 2, and Service C for Car 3) to be delivered by the same employee at the same time, the system treats each service as a separate booking. As a result, once one service is booked, the remaining services for that time slot are blocked because the employee’s availability is already taken by the first booking. This limitation is what prevents multiple services from being scheduled simultaneously, even though they share the same deadline.
Hi,
I have an issue that I have tried working around but cannot seem to succeed.
The situation is that customers use the calendar to pick a deadline to car detailing, and they can book several cars with the same deadline. The services are different detailing services.
A dealership might book the following:
- Service A for car 1
- Service B for car 2
- Service C for car 3
All the same deadline. Now my issue is, I can work around the capacity and say that the employee has 100 slots for one service, but the issue is, one dealership might book different services all to be delivered same date and time.
Then I tried working around it again and made one service but a custom field that specified the service but then it considers it double booking and wont work either.
How can I make this work so that a dealership can book different services to be delivered at the same time?
Kind regards
Kind Regards,
Uros Jovanovic
[email protected]
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