As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello. I just purchased an elite lifetime unlimited license yesterday but for some reason when applying the purchase code, all the features do not unlock. I am having this issue across 2 different servers and a third one that I attempted on my personal machine. I opened a ticket previously and was instructed to clear my cache, but that did not resolve the issue. Eventually one site decided to actually work and unlocked everything, but none of the other sites did.