Hi Trevor,

Thanks for reaching out to us. You can use Days off and Special Days feature in employee settings. You find them in the employee settings (right next to the work hours). 

You can find more information on this link.

Hi Trevor,

You can assign specific services for each day of the week in Work hour section of an employee. You can assign a service, and location and configure the work hours there. To enable Zoom or Google Meet, you can do this in each service separately. This would generate a link in the notifications template. So, here you can configure all of these, as per your liking

Hi Trevor,

That's strange. Make sure to assign services for each day of the week for one employee and then save it. So, it would look like this 

Hi Trevor,

Well, you've actually created a new employee, but as far as I understand, you want to configure just one employee. Please, provide the WP admin credentials so I can log in to take a look.

Hi Trevor,

Thanks, but I do not see a username in the credentials, only a password.

Can you please send this as well? 

Hi Trevor,

You are looking at the other employee. I've opened this one with the  ID2, as you can see, here are the assigned services 

Services that are assigned to Zoom are the ones that have the Zoom option enabled.

You would need to connect the Zoom integration later. 

With of all this you can open employee work hours and configure it as per my previous screenshot. 

Hi Trevor,

As explained previously, you need to assign services for each day of the week. Please, take a look at my previous screenshot. When you go to the Work Hours, you will see option to assign service for each day of the week. You are not assigning them by untick and tick them in "assigned services", but with the plus icon in work hours section.

You can also take a look at this link for more information. 

Hi Trevor,

The link is already leading to the booking form where a customer can see a calendar with the available days and timeslot. It looks like this 

Since you only have one employee and one service assigned, Amelia won't show the service selection option and therefore it will immediately show the timeslots as a first step. 

Is this what you are looking for or? 

Hi Trevor,

Your shortcode has a "tag" for a particular service, that's why it only shows one service pre-selected. Please, try this shortcode instead - [ameliastepbooking]

Let me know if it works. 

Hello Trevor,

Please check these points:

1. Are these services visible on the site? 

2. If they are, is the employee assigned to these services?

3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined there. Make sure these two services are also included:

In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.

4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.

5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.

Hi Trevor,

As i mentioned previously, you didn't check "Show service on site". Even if you have this option disabled for one service, the booking form won't work. It shows the booking form now, as per the screenshot 

Hi Trevor,

When you have several questions or issues that are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. 

Our policy is to have one issue or question per ticket because of the reasons that are described already.

Thank you for understanding.