We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello team,
i need your help today because my manager can't see others employee events and so can't manage it.
This appears after open the employee pannel and link my employee to their wordpress account.
One of my employee which is also manager and who creat event for both employees can now just see the event which is her the employee in charge.
I hope my english was good enought to be understandable.
Thank you a lot for your help and this plugin
Thibaut
Hello Thibaut,
Thanks for reaching out to us. Unfortunatelly, a WP user can't have multiple user roles assigned at the same time. This is creating a conflict and you wont be able to make or save the changes, as you would have with just one user. You need to make sure that WP user only has one user role assigned (either admin or employee or customer).
Make sure that this properly configured and you will have the options to preview the appointments and other changes based on the user permissions.
Kind Regards,
Stefan Petrov
[email protected]
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