We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
As well as offering several paid services, we also have a couple of services we would like to appear in the services dropdown, which should have a POA (Price on application) against them. These should then offer a link to the contact page where visitors can enquire about the service. I can't see a way to do this using the plugin directly.
Alternatively, if we could add some html beneath the services dropdown box, which offer these POA services, that would be ok too.
Is there a way to do either of these things without customising the plugin code itself?
Attached files: Amelia Services question.jpg
Hello Martin,
Thank you for reaching out to us.
I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't have the time for custom work in the near future.
But we can recommend this service for customization:
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables