We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Support,
I am currently using the Pro version of Amelia, which includes the cart functionality, and I need to enable the multiple booking appointment feature. Specifically, I would like to allow users to book multiple slots in one checkout process by selecting several appointments at once (See the website display, I need the green section to allow booking multiple slots, not just one.)
Despite having the Pro version, I am unsure how to configure this. Could you kindly guide me through the steps required to set up this feature?
Thank you for your assistance, and I look forward to your response.
Best regards, Gunawan Sanjaya +61413376892 [email protected]
Hello Gunawan Sanjaya,
Unfortunatelly, this is not how the Cart feature works. Once a customer selects one timeslot, he would need to go to the "book another" button that appears once this option is enabled. By default, one customer can only select one timeslot per booking, but Cart option does allow the booking of multiple timeslots. You can find more information and how the Cart option works here.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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