There seems to be a problem with the time slots on the booking calendar.
My working hours are set from 4:30 am to 10:30pm everyday from Monday to Sunday. These working hours are set for every employee as well. My expectation was that on the front end, clients will see time slots from 4:30 am and so on but instead the time slots are in reverse as seen in the attachment below and make no sense at all. Please how can this issue be resolved?
Do I need to looking for a temporary solution while you address this issue?
Most likely in your backend option "Allow admin to book appointment at any time" is enabled (Amelia - Settings - Role Settings - Admin), since you have this option enabled, you can book at any time (working hours, special days, and days off for all employees will be ignored).
For everyone else, besides admin, it looks the way you set it up.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Good day!
Please this is an Urgent Issue****
There seems to be a problem with the time slots on the booking calendar.
My working hours are set from 4:30 am to 10:30pm everyday from Monday to Sunday. These working hours are set for every employee as well. My expectation was that on the front end, clients will see time slots from 4:30 am and so on but instead the time slots are in reverse as seen in the attachment below and make no sense at all. Please how can this issue be resolved?
Do I need to looking for a temporary solution while you address this issue?
Attached files: Time slots.png
Hello Ogork,
Thank you for reaching out to us.
Most likely in your backend option "Allow admin to book appointment at any time" is enabled (Amelia - Settings - Role Settings - Admin), since you have this option enabled, you can book at any time (working hours, special days, and days off for all employees will be ignored).
For everyone else, besides admin, it looks the way you set it up.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Uros Jovanovic
[email protected]
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