Hello Karen,

Thank you for reaching out to us.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Karen,

In regards to the Google Calendar issue, you will need to set the integration first as described in the following article.

The issue with your working hours set up is that the duration of the service is longer than the duration of working hours, and thus, no time is available.

Please let me know if that helped you.

Hello Karen,

Thank you for the update on this.

For the first question, the issue must be that the duration of the service + buffer times is longer than the work hours length and thus, there are no available time slots on the front-end.

To configure the start date, you need to set days off on the Amelia/Employees/Days off form today until the day you want to be bookable (excluding the date you want to be bookable).

Please let me know if that works for you.