We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Whenever a user logs into the Customer panel it isn't refreshing the web-page after they log in to show they are logged it and their appointments. After hitting sign in the button keeps turning like it is trying to log in. The user has to manually refresh the web-page for the page to reflect the user is logged in and to show their appointments.
Hello there,
Thank you for reaching out to us.
This can be a caching issue with your browser, device or server.
We have tested this in local and in dev environment and we could not replicate this issue and we have never seen this issue before. Please try this from some other device and purge the cache from site. If this does not help please reach out to your hosting provider and aks them to purge the cache form the server.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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