My hairdresser (Hair by tamy) called me because she had one availability the 25 september at 10h30 but It was appearing on the website like not available.
2 minutes later , when i went to check it was on the website.
Today, she called me again for the same availabilty , the 25 september at 10h30. It was not on the website again and she sent me a video to show me. So I went again and effectively there was no availabilty for this hours on the website even if there was in reality.
I already check settings like " day off" / "specific day" / "book at least X days or hours before the appointement" etc. And it was none of them.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
One week ago :
My hairdresser (Hair by tamy) called me because she had one availability the 25 september at 10h30 but It was appearing on the website like not available.
2 minutes later , when i went to check it was on the website.
Today, she called me again for the same availabilty , the 25 september at 10h30. It was not on the website again and she sent me a video to show me. So I went again and effectively there was no availabilty for this hours on the website even if there was in reality.
I already check settings like " day off" / "specific day" / "book at least X days or hours before the appointement" etc. And it was none of them.
Hello Nael,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Nael,
Thank you for the credentials.
Can you please let me know if there is any other date/time with this issue so I can take a look and let you know?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
No sorry, i don't know it there are others date/time or emplooyee touched by this
Hello Nael,
I would suggest that you update hte plugin to the latest version (7.8), keep an eye on this, and let me know if the same issue reoccurs.
I am looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables