Hi there! I purchased Amelia and it's pretty good for what I want it for.
I did create a test and it created the appointment in Amelia's calendar, but it is not showing up in Google Calendar. I've done the integration per your informational video and page, but.... it's not syncing. What am I missing? (How often does it sync?)
Thank you for your message and for choosing Amelia!
It sounds like you've set everything up correctly, but there might be a small issue with the Google Calendar sync. To resolve this, I recommend reconnecting the employee(s) to Google Calendar and testing the integration again.
Please try this and let me know if the sync starts working. Google Calendar should sync appointments almost instantly once it's connected properly.
Thank you for your patience, and feel free to reach out if you need further assistance!
Ah.. yes, I see that now. I have connected the employee to the Google Calendar. I then edited the test appointment and saved that, and after that it showed up in Google Calendar.
I do have additional issues though: I can set up what needs to show in the Google Calendar. I want to have as many information in the Meeting Notes as possible, however, I'm missing fields. How can I add Extras and Custom fields in the Meeting Notes? I don't see anything like the %service_name% variable for example, but then for the Extras and Custom fields.
I think I've found the Extra field and the Custom fields as well (were in the notifications area only for some reason.. they're not in the Google Calendar area, but adding them there worked).
I actually do: It's about the Custom Fields. Right now those automatically go into the Customer Information part of the form when people set up an appointment. Is there a way to have that in a different area altogether? For example, if we need more information on the Service, we put those in the custom fields. However, this should NOT be in the Customer section, as this has nothing to do with that. It would be great if there would be a checkbox and a text field, so that if necessary, people can put this in a different section of the form. (it would then go in between the Extras and the Customer Information.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more votes the feature gets, the more priority we put on implementing that feature in one of the future updates.
Hi there! I purchased Amelia and it's pretty good for what I want it for.
I did create a test and it created the appointment in Amelia's calendar, but it is not showing up in Google Calendar. I've done the integration per your informational video and page, but.... it's not syncing. What am I missing? (How often does it sync?)
Hi there,
Thank you for your message and for choosing Amelia!
It sounds like you've set everything up correctly, but there might be a small issue with the Google Calendar sync. To resolve this, I recommend reconnecting the employee(s) to Google Calendar and testing the integration again.
Please try this and let me know if the sync starts working. Google Calendar should sync appointments almost instantly once it's connected properly.
Thank you for your patience, and feel free to reach out if you need further assistance!
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Hi there,
Ah.. yes, I see that now. I have connected the employee to the Google Calendar. I then edited the test appointment and saved that, and after that it showed up in Google Calendar.
I do have additional issues though: I can set up what needs to show in the Google Calendar. I want to have as many information in the Meeting Notes as possible, however, I'm missing fields. How can I add Extras and Custom fields in the Meeting Notes? I don't see anything like the %service_name% variable for example, but then for the Extras and Custom fields.
I think I've found the Extra field and the Custom fields as well (were in the notifications area only for some reason.. they're not in the Google Calendar area, but adding them there worked).
Thanks.
Hello Johan,
Glad to hear that the issue has been resolved.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I actually do: It's about the Custom Fields. Right now those automatically go into the Customer Information part of the form when people set up an appointment. Is there a way to have that in a different area altogether?
For example, if we need more information on the Service, we put those in the custom fields. However, this should NOT be in the Customer section, as this has nothing to do with that. It would be great if there would be a checkbox and a text field, so that if necessary, people can put this in a different section of the form. (it would then go in between the Extras and the Customer Information.
Hello Johan,
Thank you for the update on this.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more votes the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables