We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have Integrated zoom with Amelia booking system. When someone books a meeting via my website, Amelia creates a zoom meeting automatically. When a second person books via the website, the person automatically receives the same zoom link.
It is a group class.
Now I want an extra platform to create zoom link that will be connected to this system.
For example; I have online fitness classes and when someone books through Amelia, he must pay or use his available package. I want to create an extra form for someone that wants to participate for one free trial. But the zoom meeting that will be created, I want to be connected with Amelia. So we will have one meeting and not two separate.
I hope I made it clear.
Are there any suggestions on how to do it?
In fewer words I want someone to be able to book a free session in a Group meeting. Because I offer fitness classes and it is useful to offer to someone a free trial.
Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. This will be completely different service in that case and this would be separate appointment so what you want is not possible in Amelia Im afraid.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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Thank for the response!
Does Amelia provide an API that allows external systems to create, modify, and sync bookings directly with Amelia's system?
Hello again,
When you have several questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
This time we do not understand what you are asking us but with Elite license you get API feature.
API Endpoints allow calling the plugin’s actions from external systems. These endpoints are designated locations within an API where requests are accepted and responses are provided. They facilitate communication between diverse systems and applications by enabling the exchange of information and instructions through these designated access points.
API Endpoints are designed for developers and software applications that need to interact with Amelia via an API (Application Programming Interface). They serve as access points or URLs within the API that allow external systems to make requests and receive responses.
You can read more about it at this link https://wpamelia.com/api-endpoints/
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables