I activated the license, and proceeded to create an employee, but when i click on the Employee screen it is blank, also, various other screens are blank. The dashboard screen and other screens are visible.
I have unistalled the plugin, deleting all data and reinstalled it a few times, but with no luck.
Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if this user has the same mail as other user for example admin/manager and employee or employee and customer. etc.
If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
Also click on inspect page and in network section see what errors shows and send us a screenshot if there is any.
Hi, Just installed the Pro version onto the site https://stayingalivee.com
I activated the license, and proceeded to create an employee, but when i click on the Employee screen it is blank, also, various other screens are blank. The dashboard screen and other screens are visible.
I have unistalled the plugin, deleting all data and reinstalled it a few times, but with no luck.
Thanks,
Doug
Attached files: Screenshot 2024-09-19 at 9.44.40 AM.png
Screenshot 2024-09-19 at 9.44.48 AM.png
Screenshot 2024-09-19 at 9.44.52 AM.png
Screenshot 2024-09-19 at 9.44.56 AM.png
Hello there,
Thank you for reaching out to us.
Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if this user has the same mail as other user for example admin/manager and employee or employee and customer. etc.
If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
Also click on inspect page and in network section see what errors shows and send us a screenshot if there is any.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Clearing browser cache / site data solved the issue for us. We had the same issue on 2 accounts after upgrading the plugin license
https://support.helpdocs.io/article/CmkE83ebCz-clearing-a-cache-in-your-browser
Hello there,
Thank you for sharing your solution hopefully one of these will help.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables