Hello there, I need help setting up services that occur 2 times a week, for a total of 8 sessions with one flat price. These "services" have set days of the week at set times, the customer should not be able to choose a date or time. This membership should automatically renew each month until canceled.
There currently have a qix site, and use wix booking which allows them to pay for a service with a plan or "membership". There they can set reccuring payments of a specific amount until canceled and provide a total number of sessions.
My problem is, that I can't configure this service to show up on the back end with those specific dates and times on the calendar for staff members, and that I can pre-select dates and times for customers so that they are locked into those certain days and times of the week. Please help.
1. Amelia does not have membership feature and also payment or packages can not be renewed automatically so customers must re purchase it again
2. What you want to set in Amelia si possible since we do not have any such built in options
3. As for time slots and dates this all depends on what you set in emplyoee work hours but customers must choose a time slot during a booking process
4. The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:
My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.
You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hello there, I need help setting up services that occur 2 times a week, for a total of 8 sessions with one flat price. These "services" have set days of the week at set times, the customer should not be able to choose a date or time. This membership should automatically renew each month until canceled.
There currently have a qix site, and use wix booking which allows them to pay for a service with a plan or "membership". There they can set reccuring payments of a specific amount until canceled and provide a total number of sessions.
My problem is, that I can't configure this service to show up on the back end with those specific dates and times on the calendar for staff members, and that I can pre-select dates and times for customers so that they are locked into those certain days and times of the week. Please help.
Hello there,
Thank you for reaching out to us.
What you want is not possible to set Im afraid.
1. Amelia does not have membership feature and also payment or packages can not be renewed automatically so customers must re purchase it again
2. What you want to set in Amelia si possible since we do not have any such built in options
3. As for time slots and dates this all depends on what you set in emplyoee work hours but customers must choose a time slot during a booking process
4. The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:
My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.
You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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