As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Buongiorno,
ho riscontrato un problema con il sistema di prenotazione. In alcune occasioni, gli utenti che prenotano un appuntamento ricevono un'email di conferma con l'orario sbagliato. In particolare, ho già registrato tre casi in cui l'orario indicato nella conferma è anticipato di un'ora rispetto a quello effettivo dell'appuntamento.
Hello there,
Thank you for reaching out to us.
This is not possible as far as Amelia is concerned.
You need to check time zone on WordPress you will see booking in that time zone
Then you have to check the Emplyoee time zone set in the emplyoee modal they will booking in that time zone
Customer will see the booking in a time zone that is set on their device
So you need to check those settings Amelia can only show the times that you have set and chosen.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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