I am trying to integrate Amelia plugin into my client's website. Everything seems good except that bot customer and employee don't get Google Meet email.
I've enabled Google Meet in integration settings, and also on service settings. I am also using google meet shortcode in the email and that seems to work.
1. Did you connect the Employee assigned to this Service to his/her Google Calendar?
If you are not sure how to check this, please check our Documentation with instructions here.
2. Did you check the "Enable Google Meet" option, in Amelia settings/Integrations/Google Calendar?
If you did that, each time when a new appointment is created it will be added to the Employee’s calendar,
and optionally, if you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to add the appointment to their calendars.
Inside the Calendar Event on Google, the blue Google Meet button will be shown so that both the employee and the customer can join the Meet.
We will close this one and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hi,
I am trying to integrate Amelia plugin into my client's website. Everything seems good except that bot customer and employee don't get Google Meet email.
I've enabled Google Meet in integration settings, and also on service settings. I am also using google meet shortcode in the email and that seems to work.
Thanks,
Darko
Hello there,
Thank you for reaching out to us.
Can you please check these points :
1. Did you connect the Employee assigned to this Service to his/her Google Calendar?
If you are not sure how to check this, please check our Documentation with instructions here.
2. Did you check the "Enable Google Meet" option, in Amelia settings/Integrations/Google Calendar?
If you did that, each time when a new appointment is created it will be added to the Employee’s calendar,
and optionally, if you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to add the appointment to their calendars.
Inside the Calendar Event on Google, the blue Google Meet button will be shown so that both the employee and the customer can join the Meet.
Let us know if that helped.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko,
Thank you very much for your reply.
I didn't switch on "Add Event's Attendees" and "Send Event Invitation Email".
Edit: Actually it seems to work for customers only, employee still gets notification email from Amelia, but still nothing from Gooogle.
Edit2: Just to confirm that employee's account is synchronized with Google.
Edit3: I see it works only if the customer accepted invite from Google. Okay, I think we can close the ticket now :)
Thanks again,
Darko
Hello agian,
We will close this one and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables