We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hallo, I want to customize the employee panel, but there isn't a panel any more at the customizer. At the Role-Settings the panel has been activated. Whats the matter? Hope you can help me, i have a lot of further questions ;-)
Hello there,
Thank you for reaching out to us.
We have not yet implemented 2.0 new employee panel but there should be a new one soon same as for new 2.0 customer panel.
Old panels are set through customizaing old 1.0 booking forms.
For old 1.0 panels in order to change the general colors of the Customer/Employee Panels as well as the text color;
at the moment we don't have a separate setup that is only for the Panels;
but if you go to Amelia Customize/ choose Step 1.0 Forms,
and enable "use global colors",
then the same colors you set for any of these "Step 1.0" Booking Forms, will be reflected in the Panels :
Make the changes you need, then "save", clear the cache of the site,
then refresh the Employee Panel page, and check the result :
This should help
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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