Je rencontre un problème lorsque mes clients doivent se connecter à leur compte après avoir effectué une réservation. J'ai cru comprendre que lors de la première connexion, ils devaient cliquer sur "réinitialiser le mot de passe". Mais en cliquant sur le lien dans le mail qui permet de réinitialiser le mot de passe, je tombe à nouveau sur la page de connexion au compte avec un message erreur... (voir capture écran)
You need to add a customer panel placeholder to your appointment-approved notifications like this for example
And when they book for the first time and when they click on the link they will be redirected automatically to set the password and the user name will always be the mail that they used during the purchase.
You need to do this also for customer panel access as well copy and add this %customer_panel_url% there and when they forgot password they will be able to reset it.
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Bonjour,
Je rencontre un problème lorsque mes clients doivent se connecter à leur compte après avoir effectué une réservation. J'ai cru comprendre que lors de la première connexion, ils devaient cliquer sur "réinitialiser le mot de passe". Mais en cliquant sur le lien dans le mail qui permet de réinitialiser le mot de passe, je tombe à nouveau sur la page de connexion au compte avec un message erreur... (voir capture écran)
Pouvez-vous m'aider avec ce soucis ?
Merci d'avance pour votre retour.
Bien cordialement,
Marion Delval
Attached files: Capture d’écran 2024-09-13 à 14.37.08.png
Hello there,
Thank you for reaching out to us.
You need to add a customer panel placeholder to your appointment-approved notifications like this for example
And when they book for the first time and when they click on the link they will be redirected automatically to set the password and the user name will always be the mail that they used during the purchase.
You need to do this also for customer panel access as well copy and add this %customer_panel_url% there and when they forgot password they will be able to reset it.
This should help.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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