We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
https://thebeautybar-essex.co.uk/quick-book/
we have used this shortcut since we started with amelia a few years ago now when a client picks a location it freezes for around 30 seconds before working again. This is having a serious impact on our appts
Hello there,
Thank you for reaching out to us.
This is not related to Amelia this is either due to your site or it can be some issue with your hosting provider. We suggest that you first reach out to your web deigned so that they can check for any issues if that does not help you need to reach out to your hosting provider so that they can check if there are interference or issues on your server.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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