We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We changing our websites over from bookly to Amelia. We have completed one Gen-TechConstruction.com We are now going to GTInspects.com our next . My question is in Bookly the client can choose any inspector for an inspection and that gives them the most immediate appointments or if they want a specific inspector they can use the drop down list of inspectors and choose the inspector they want. How do we set that up in Amelia?
Attached files: Bookly -inspector.gif
Hello there,
Thank you for reaching out to us.
If you already have our licenses, please write to us in the Amelia category not in pre purchase. The reason we ask you to do this is that there has been a lot of abuse. Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato. Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.
We hope you understand.
This is how Amelia works per default so there is nothing to be set specifically. If you do not set that employee field is not mandatory they do not have to choose an emplyoee so then all available time slots for that service will show. If they choose a specific employee they will see only available time slots for that specific employee or you can hide the employee field in customize section so that they do not see the choice at all. This is up to you. Also in settings appointment section you can decide how employees will be added to an appointment round robin, random, etc.
If you do not have our license yet then you can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
We wish you all the best and hope you have a wonderful day ahead.Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
In that case in the future please reach out to us in Amelia category not in pre purchase category.
As for your emplyoee question we have responded to in the reply bellow
"This is how Amelia works per default so there is nothing to be set specifically. If you do not set that employee field is not mandatory they do not have to choose an emplyoee so then all available time slots for that service will show.
If they choose a specific employee they will see only available time slots for that specific employee or you can hide the employee field in customize section so that they do not see the choice at all. This is up to you. Also in settings appointment section you can decide how employees will be added to an appointment round robin, random, etc."
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables