We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
1. I would like to change the date range in admin to display a period of 1 month instead of 1 week... is this possible? because I did not find it in the settings.
2. Is it possible to hide the Google Meet link in the client panel (I will never use this option for some projects)
Thank you for your help
Kikoom
Attached files: Amelia_date_range.pdf
Amelia_Google-Meet_option.pdf
Hello Kikoom,
Thank you for reaching out to us.
1. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more votes the feature gets, the more priority we put on implementing that feature in one of the future updates.
2. Please provide me with the customer panel link along with the customer credentials and I will assist you with this.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Kikoom,
I actually need the customer panel URL along with customer credentials, but it would be required for the customer to already have some appointments booked. Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš,
Here is the url and the test client identifiers: an event is booked for February 13 (Stage de Filmnage - February 2025)
https://david-guzman.art/mon-compte/resa-cours-stages/
Login : [email protected]
Passw : PandaYou*.*24
Have you taken into account my following request: problem displaying appointments in the backend (endless loading)? or should I open a new ticket?
Thanks
Kikoom
Hello Kikoom,
When you have multiple questions or issues which are for different subjects/topics,
please open a new ticket for each subject, and we will help/advise more effectively.
In that way, issues and questions that are related to different subjects will be in separate tickets so other users or our support agents can find them easily.
Our policy is to have one issue or question per ticket for the reasons described already.
Thank you for understanding.
There are not appointments with Google Meet link for this customer.
For this purpose, you could disable the Google Meet option on the Amelia/Settings/Integrations/Google Calendar page.
Please let me know if that works for you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables