For future reference, please don't open multiple tickets with the same topic,
as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already)
or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue; it will not speed anything up.
We try to be as fast as possible, so thank you for your patience.
If you have any questions or concerns about another topic, please open a new ticket, and we'll gladly help you.
I upgraded to Standard premium version and I only see spinning wheels on all of the screens from your menus.
I deleted the free version and reinstalled the premium version - same spinning.
I deactivated every plugin - same spinning.
HOW LONG DOES IT TAKE TO GET A RESPONSE? THIS IS TERRIBLE SERVICE!
Hi Tina,
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3719362/
For future reference, please don't open multiple tickets with the same topic,
as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already)
or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue; it will not speed anything up.
We try to be as fast as possible, so thank you for your patience.
If you have any questions or concerns about another topic, please open a new ticket, and we'll gladly help you.
Thank you for your understanding.
Kind Regards,
Miloš Jovanović
[email protected]
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