We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Side note: the search tickets feature is not available on https://tmsplugins.ticksy.com/ when logged in. Therefore i cant search the tickets to check if other amelia users have had a similar question
Hello Amelia
Id like to hide fields in "Create new customer Panel"
Id like to hide:
'wordpress User' field
'Gender' field
'Date of Birth'
Regards
Oliver
Hi Oliver,
Thanks for reaching out to us. I'm not sure to which part of customer panel you are referring to, can you please provide a screenshot perhaps?
Kind Regards,
Stefan Petrov
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Stefan
Thank you for your reply. Apologies for not providing a screen shot before
See attached
Attached files: Screenshot 2024-09-06 at 13.00.53.png
Hi Oliver,
No problem at all, just wanted to make sure that I'm referring to the correct part. Sorry to disappoint you, but you can't hide these fields, unfortunately. These are mandatory when creating a new customer and assuming that currently an employee cant add the customer from the employee panel, this is very beneficial to have.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables