We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey guys,
quick question: i have 2 instances of Amelia:
1. old version: https://xn--ihrerztin-y2a.at/terminvereinbarung-2/
2. new version: https://health-check.at/spl_tele/
In both versions i m using a custom field (date picker) for entering the DOB of a customer.
In version 1, i have a way more userfriendly date picker where a user can easily go back to a "old" date eg. 1960 by clicking on the year.
In version 2, my customers have to click multiple times the "back" icon to get to eg. 1960.
How can i apply the custom field of version 1 to my "new" version?
thx
Attached files: Screenshot 2024-09-06 at 09.34.35.png
Screenshot 2024-09-06 at 09.35.24.png
Hello Namika,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more votes the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros, bt how come it works on my old Amelia version?
See: https://xn--ihrerztin-y2a.at/terminvereinbarung-2/
Hello Namika,
Thank you for the update on this.
We have changed this in the 2.0 booking forms, but we value your feedback and will definitely use this feedback to improve this functionality.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables