We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I'm currently experiencing an issue with the events section.
https://noorsag.com/event/drawing-sketching/
I have this section linked to WooCommerce. The problem is that after completing the order, it redirects me to the checkout page. However, it doesn't show an option like in appointments to add the event to my calendar.
Is it possible to do this for events as well? Thank you in advance,
Best regards,
Hi Noor Gallery,
Thanks for reaching out to us. When a customer gets to the last step during booking on Amelia, he is forwarded to WooCoomerce checkout/cart (depending on the configuration). But, this is not when the booking is finished. Once he complete the process on checkout / cart, then Amelia shows the "Congratulations" window, with these options
This works for both Appointments and Events. Feel free to test it out yourself.
Kind Regards,
Stefan Petrov
[email protected]
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