We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Side note: the search tickets feature is not available on https://tmsplugins.ticksy.com/ when logged in.
Hello Amelia
I have "Use service duration for booking a time slot" enabled in General Settings for all 5 services provided.
There is one service that i would like to disable "Use service duration for booking a time slot" to give greater deal of varied time slot options to the customer.
Is this possible , maybe with some code that you could provide?
Thank you in advance
Oliver
Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not available in Amelia. This is a general option so this is not possible to set at this time and changing this will require not only setting this for one service but also changing a part of Amelia's logic. Our developers can not accept any personal requests or project since they are working on many new features, new booking forms and they will starts working on new 2.0 backend. What you want at this time is not possible to achieve I'm afraid.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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