We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Team,
I cannot figure out how to present my booking scheme in both English and German. My website's default language is German, while the website also contains an English version (I tried both US and UK). Amelia is by default in US English. I translated all necessary labels and yet the booking form is not displayed in the German version on the German page.
How can I make it right?
Best,
Kat
P.S.: I used polylang to translate the pages between German and English. And yes, I checked the page local language - it is set to "de-DE".
Hi Katharina,
Well, it looks like it's working properly unless i'm looking at the wrong website. On this website I can see the option to switch the languages.
The English page shows the booking form translated like this
German page shows the labels like this
I would say that this looks correct to me, unless I'm missing something?
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
thank you for looking into it. It seems to be a chrome problem. When I use a different browser (safari), I see the right language displayed on each page. When using chrome, however, I only see the standard version. Do you know what the problem could be? I'm grateful for any hint.
Best,
Katharina
Hi Katharina,
I'm guessing it's the caching issue. Try clearing browser cache / cookies and WP cache, as well.
Kind Regards,
Stefan Petrov
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stefan,
neither suggestion helped to resolve the Chrome issue. I'll keep digging.
Best,
Katharina
Hello Katharina,
That is fine, let us know what the solution when you find it.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables