We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I updated to the Amelia Version 7.7.1 on August 24 and since then when my appointments sync with Google Calendar the duration of the appointment of my 90 minute appointment is now 8 hours and 30 minutes. It is 90 minutes in Amelia Calendar however. Any ideas on how I can fix this?
Hello Craig,
Thank you for reaching out to us.
We found what the issue is. To resolve this, you will need to change the file in the ameliabooking/src/Application/Commands/Booking/Appointment/UpdateAppointmentStatusCommandHandler.php folder, with the file that I have sent you via WeTransfer: https://we.tl/t-MIm27eARC8
Kind Regards,
Uros Jovanovic
[email protected]
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