We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I'm trying to integrate Zoom into our website. I followed the same steps as the support you provided: I created an app in Zoom and connected all the information in my Zoom settings. However, when I go to the employees section and check if the Zoom user exists, the message 'No data' appears in the dropdown menu. also I check this error into my console :
Hello Kadem,
Thank you for reaching out to us.
You will have to configure the scopes in Zoom.
After you’ve entered the App Information, by clicking on the “Continue” button, you’ll be taken to the Feature section, which can be skipped. So, again, click on the “Continue” button and you’ll be taken to the Scopes section in Zoom.
In there, you need to add the following scopes:
Simply click on the “+ Add Scopes” button, and search for the scopes mentioned above:
When you’re done adding the scopes, verify that the scopes mentioned above are included, and then click on the “Continue” button in the lower right corner.
Kind Regards,
Uros Jovanovic
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for your response, it's working now. However, I have one question about date bookings. For each customer, once a date is booked, it becomes unavailable for others. But we need the same date, like September 8th, to be bookable by multiple customers, with each one creating an account during the booking process.
So please how can do that in configuration? and we have problme in format hours like
19:00 - 21:00 and in the calender it's 7:00 PM - 9:00 PM we need it like 19:00 - 21:00
Hello Kadem,
Thank you for reaching back out to us.
1. For that purpose, you will have to enable the "Allow booking below minimum capacity" option on the Amelia/Settings/Appointments page.
2. Just change the time format on the WordPress General Settings and it will be applied in Amelia as well. Please take a look at our documentation page to read more about how to change date & time formats - Configuring WordPress Date/Time Settings in the Amelia WordPress Booking Plugin.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables