As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I need to somehow bulk-shift all of my site's existing appointments due to a time zone change.
When I first set up the site, I left everything in UTC, because I did not realize I needed to change to my time zone (PST Los Angeles).
Now, if I change my Wordpress timezone to PST, my services and Amelia's frontend booking interface changes appropriately - meaning, what used to be listed as "9am UTC" is now listed as "9am PST" - this is perfect, I just needed the UTC to PST label changed. This also works well for my employee hours.
However, for customers who have already made bookings, they made these bookings while the site was set to UTC. Now, if I change to PST, all of my existing bookings on my calendar shift back by 8 hours.
What I need is a way to bulk-shift all of my existing bookings forward by 8 hours that I can execute after I change my site's timezone to PST. I am comfortable doing this via a one-time Code Snippet, or any other backend approach. I could manually move every booking, but that amounts to several dozen bookings and I don't want to make any errors.
Let me know if this is achievable, thank you.
Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. This is not achievable Im afraid. This must be done manually. We understand that this may cause a lot of manual work but this is a specific need so there is not way to achieve this in any other way then manually change the times for each appointment.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables