Yes, follow-up emails are only sent for appointments that have been marked as approved. If an appointment is marked as a "No Show" before the follow-up email is scheduled to be sent, the email will not be sent. The system is designed to only send these emails for appointments that have been successfully completed and approved.
Are follow up emails disabled from sending if an appointment is marked as No Show prior to the follow up email from being sent?
Hello Richar,
Yes, follow-up emails are only sent for appointments that have been marked as approved. If an appointment is marked as a "No Show" before the follow-up email is scheduled to be sent, the email will not be sent. The system is designed to only send these emails for appointments that have been successfully completed and approved.
Kind Regards,
Uros Jovanovic
[email protected]
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