We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Buenos días,
Acabamos de adquirir y configurar Amelia en nuestra página para gestionar la campaña de Navidad. Necesito saber como puedo reservar citas manuales. Es decir, no me refiero a crear una cita desde el panel de control, sino a saber si hay una manera de acceder a las citas abiertas y que se permiten reservar, y ocupar manualmente algunas de ellas como administrador, así como liberarlas cuando sea necesario.
Hello there,
Thank you for reaching out to us.
You as admin can book new or edit existing appointment only form Amelia backend. That is why the blackened exists. There is no other way to book appointments then from the Amelia backend.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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Hello Marko,
I understand what you're saying, and it's not a problem to manage this from the backend. But I don't see the point of being able to manually occupy those spaces, even through the backend, unless I create a manual appointment specifying the day and time that I know I have open for reservations. Isn't there some way to see from the backend those spaces and hours open for reservation and occupy them manually?
Hello again,
I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send us some screenshots or a short one-minute video?
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
As far as we can see you want to create situation of "urgency" so that your customers feel the need to book faster so that they do not lose spots.
If this is correct and if we have understood you properly we do not have such option available in Amelia. On the booking form you can not show how many seats are available if this is a group appointments or similar. The only option that we have at this time is to create manually "dummy" appointments and to show them as unavailable on the booking form and then to enable this option in customize section
This will require a lot of manual booking but there is not other option at this time Im afraid.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables