We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi we are a school and I am trying to set up the various classes that we have available at certain times and days.
I have set up the employee and their work hours in line with classes
I have setup workday times to cover the period
When we try to book a specific service which only is available for 1x half slot each day multiple times are shown across the whole available workday that they can book. ie we need to only show Monday at 3.50pm - 4.20pm slot to book for max 2 people and right now it shows many slots through to closing time at that location.
Hello Chris,
Thank you for reaching out to us.
For your purpose, you need to assign a specific service or location to the work hour period on the Amelia/Employees/Work Hours page.
Please let me know if that works for you.
Kind Regards,
Uros Jovanovic
[email protected]
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