We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have setup the payment by WooCommerce and when I test book appointment by a different device it doesn't lead to payment and it comes with a message (Screenshot attached)
Attached files: payment error.png
Hi payman,
Thanks for reaching out to us. Just checked on your website, and tried to book an appointment and Amelia is leading to the WooCoomerce checkout. As per the screenshot
You can configure the cart option instead of the WooCoomerce checkout if you want but currently is leading to the Woocoomerce checkout.
Kind Regards,
Stefan Petrov
[email protected]
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