As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
I've purchased this years ago and didn't use it on clients websites yet, since of all the GDPR compliance concerns.
Can you please clarify, how you process data?
Is your plugin GDPR compliant in Europe?
How to set it up GDPR compliant for Europe?
Thank you!
Hello there,
Thank you for reaching out to us.
Yes, Amelia is GDPR compliant.
Here are some main points :
- In Amelia Settings/Roles/Customer, you can enable the option for customers to delete their profile, in accordance with GDPR.
- You can include a Checkbox custom field where you can add the link to your Terms & Conditions,
where you explain how the data is handled on your website.
If made mandatory, this field will prevent customers who don't check it from booking. This will be considered as a given consent for all users that book appointments through Amelia.
- No data can be transferred to 3rd parties.
- Google Fonts: Amelia loads the default fonts (listed below) from Google’s servers (Google Fonts).
Since this is in conflict with GDPR in some countries, you can use the Custom option in the Fonts section of Amelia/Customize and load the fonts locally.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables