We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
No es estoy logrando integrar Whastapp web a través de Meta. Existe otra forma?
Attached files: Screenshot of Amelia Agenda - WhatsApp - Meta for Developers.jpg
Hola César,
Gracias por contactarnos.
¿Podrías decirme cuál es el mensaje de error que aparece en la imagen? ¿Podrías escribirlo en inglés?
Espero tu respuesta con interés.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I am trying to create an application through Meta to integrate WhatsApp with Amelia, and I am currently at the step of creating the API for the WhatsApp Business Platform. After selecting the business portfolio and clicking "Continue," a pop-up window appears with the following message: "Onboarding Failure. Please try again later or contact the support team to resolve the issue." I am unable to proceed from there. I have tried many times.
Attached files: Screenshot of Amelia - WhatsApp - Meta for Developers (1).jpg
Hello Cesar,
Thank you for the update on this.
For this purpose, you will have to reach out to Meta support as this is outside of our scope of work as this is Meta issue instead of Amelia.
Please let me know if they are able to assist you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Estoy cansado de intentar crea la API de whatsapp, no encuentro un servicio de ayuda directo en Meta y ustedes (Amelia) tampoco me están ayudando mucho. Mi equipo y yo hemos decidido no colaborar más con Amelia, por lo tanto NO renovaremos el plan. Es TERRIBLE tu soporte!!!!!!!
Hola César,
Lamentamos escuchar que estás teniendo problemas con la integración de WhatsApp a través de Meta. Entendemos lo frustrante que puede ser enfrentar estos desafíos.
Sin embargo, como mencioné anteriormente, la integración de WhatsApp y la creación de la API están fuera del alcance de nuestro soporte, ya que estos problemas están relacionados con Meta y no con Amelia directamente. Te recomendaría contactar directamente al soporte de Meta para obtener asistencia específica con la creación de la API y los problemas de integración.
Si hay algo más en lo que podamos ayudarte relacionado con Amelia, no dudes en decírnoslo.
Gracias por tu comprensión.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables