As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi,
Currently we have the standard - annual payment option. We would like to upgrade the pack to pro - lifetime option. Is that possible? However, the pricing shows more while upgrading than the prices mentioned on the pricing page. Can you please clarify how much extra will it cost to upgrade to pro - lifetime?
And also, once we purchase pro - lifetime, can we later upgrade to elite - lifetime option?
Hi Ali,
Thanks for reaching out to us. The pricing you see on our website is only applied to new licenses, but upgrades/ renewals. You can upgrade through your TMS store account at any time. Please, find more information in this article - Upgrading Licenses
Kind Regards,
Stefan Petrov
[email protected]
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