I am having the same issue, I checked the CRON and its correct. Email's are going out NO SMS is working. Event the test SMS is not sending. What I did notice is that when I send a TEST SMS my balance goes down so I am paying for every test SMS that is not being received. I tried multiple phone numbers, not a single message received. HISTORY Shows NO SMS Sent on backend.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
And Aleksey we have already answered on your ticket.
There was an issue with one of our SMS providers and this was resolved a few days ago so now all should be fine and you should have no issues with SMS notifications. This was out of our hand but nonetheless we do apologize for any inconvenience that this may have caused.
We wish you all the best and hope you have a wonderful day ahead.
For the last 3 days the SMS notifications have not been delivered.
I am having the same issue, I checked the CRON and its correct. Email's are going out NO SMS is working. Event the test SMS is not sending. What I did notice is that when I send a TEST SMS my balance goes down so I am paying for every test SMS that is not being received. I tried multiple phone numbers, not a single message received. HISTORY Shows NO SMS Sent on backend.
Hello Greg,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
And Aleksey we have already answered on your ticket.
Looking forward to your reply Greg.
Kind Regards,
Marko Davidovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
There was an issue with one of our SMS providers and this was resolved a few days ago so now all should be fine and you should have no issues with SMS notifications. This was out of our hand but nonetheless we do apologize for any inconvenience that this may have caused.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables