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Okay
  Public Ticket #3710074
Provider details error
Closed

Comments

  • Ludiwine started the conversation
    August 22, 2024 at 5:06pm

    Hello,

    I'm currently on the free version on Amelia, I'm testing it before purchasing but I have an issue, I can't access to the provider details in the settings.

    I have an error in the console:

    TypeError: Cannot read properties of undefined (reading 'forEach') on /wp-content/plugins/ameliabooking/public/js/chunks/amelia-booking-settings-38784448214bd5d54955.js

    the error seems to be here: 

    e.employeeInfo.employee.weekDayList.forEach(function(e)

    Is it not possible to access to the provider details with the free version ?

    Thanks


  •  1,718
    Uroš replied
    August 23, 2024 at 12:42pm

    Hello,

    Thank you for reaching out to us.

    Can you please try to reinstall the Amelia plugin on your website and then if that does not resolve this issue, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

    Looking forward to your reply.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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