As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
my SMS messages stopped working
when I tried to send a test SMS message it gets stuck in the queue and it says not delivered
Hello there,
Thank you for reaching out to us.
Regarding the Queued status:
The SMS often has a status queued but is actually sent.
The status of the SMS is not refreshed automatically.
We can log in to your site to test notifications to see if they are sent if you wish.
For this, we need remote admin access.
As for the status queue, we will work on it in the future, but we can't say an exact ETA on it.
Kind Regards,
Marko Davidovic [email protected]
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