We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3709892
Only Amelia shortcode showing in Elementor
Closed

Comments

  • Julian Bakker started the conversation
    August 22, 2024 at 12:49pm

    We trying to configure Amelia in my website using a test page and elementor, I try to add the widget as is done in the tutorial, but upon refresh, only the shortline [ameliastepbooking] is visible instead of the widget. 

  •  1,732
    Marko replied
    August 23, 2024 at 6:15am

    Hello there,

    Thank you for reaching out to us.

    We added a shortcode for the popup - it needs to have the ID of the button that is calling the popup, so this is how one of the shortcodes should look in the Elementor pop-up:

    [ameliabooking trigger=amelia-button-id]

    so if the button ID is 1 it will be:

    [ameliabooking trigger=1]

    So, you create a PopUp and set this shortcode in the popup, you will see the option Load booking form manually when you create Amelia's shortcode, where you need to provide the button's ID, please look at the attachment.

    When you create a button, on which the PopUp will be called, you set its Button ID (that you will provide in the shortcode above afterward):

    5478581827.png

    You need to enable the "Prevent Closing on Overlay" option in the popup settings:

    4035329291.png

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic [email protected]

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